Useful Telephone Numbers for Seniors & Caregivers in Ontario
When caring for an aging loved one, having the right phone number at hand can make all the difference. This page lists essential contacts for medical questions, safety concerns, emergency support, community programs, and senior services across Ontario. Each number connects you to reputable, trusted organizations that offer guidance, information, or immediate help when it’s needed most.
Key phone numbersCity Services & General Information
Access Toronto – 416-338-0338
General inquiries about City of Toronto programs, services, and community resources.
Senior Pedestrian Safety “Daredevil” Program – 416-480-5912
Information on pedestrian safety initiatives specifically designed for older adults.
Volunteer Centre of Toronto – 416-961-6888
Helps connect individuals and families with local volunteer programs and opportunities.
Senior Safety & Crime Prevention
Elder Abuse Hotline (Toronto Police) – 416-808-2222
Report suspected cases of elder abuse, neglect, or unsafe situations. Senior Crime Stoppers – 1-800-222-8477 Anonymous reporting line for crime or safety concerns involving seniors.
Frauds – Toronto Police Service – 416-808-7300
Information and reporting related to scams, fraud, and financial abuse.
PhoneBusters (Fraud & Identity Theft) – 1-888-495-8501
Canada’s central reporting centre for telemarketing fraud and identity theft.
Health Information & Medical Support
Telehealth Ontario – 1-866-797-0000 (TTY: 1-866-797-0007)
Free, confidential health advice from a registered nurse, available 24/7.
Toronto Health Connection – 416-338-7600
Health information and community programs, including falls prevention services.
Toronto Health Connection (Additional Line) – 416-392-0658
General public health inquiries for Toronto residents.
York Region Health Connection – 1-800-361-5653
Health advice, immunization information, and community health resources.
York Regional Health Connection (Alternate) – 1-866-512-6228
Additional access point for public health information in York Region.
Transportation, Licensing & Safety Services
Driver Re-Testing (Ontario Ministry of Transportation) – 416-235-2999
Information about senior driver testing, licence renewals, and assessment requirements.
Toronto Police Services – 416-808-1900 (TTY: 416-467-0493)
Non-emergency police assistance within Toronto.
York Regional Police – 1-866-876-5423 (TTY: 1-800-668-0398)
Non-emergency police services for York Region.
Fire Safety (City of Toronto) – 416-338-9050
Fire prevention information and home safety guidance.
Senior Support & Community Organizations
Senior’s Info Line – 1-888-910-1999
General information on community supports, programs, and senior services.
Toronto Seniors’ Council – 416-630-7000
Advocacy and education for issues affecting older adults in Toronto.
Veterans Affairs Canada – 1-866-522-2122
Benefits, services, and support for Canadian veterans and their families.
Urgent Care Centres in Toronto
North York Branson Hospital (Finch & Bathurst) – 416-635-2552
Walk-in urgent care services for non-life-threatening medical concerns.
Etobicoke Urgent Care Centre (25 Woodbine Downs Blvd) – 416-741-2273
Immediate care for illness or injury when emergency services are not required.
Need Help Navigating Care?
If you’re looking for support in coordinating home care or understanding your options, our team is here to help. Contact us to learn more.
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