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LHIN Referrals

Coordinated Home-Care Referrals Through Ontario’s Health Network

Living Assistance Services works closely with Ontario’s Home and Community Care Support Services (formerly LHINs) to ensure families receive timely, appropriate, and coordinated home-care support across Toronto and the GTA.

Our experienced care team assists clients, families, and healthcare professionals in navigating the referral process, helping ensure the right services are matched to every individual’s needs. Whether a referral comes from a hospital, primary care provider, or community health organization, we partner seamlessly with each agency to deliver compassionate, high-quality care at home.

What Our Referral Partnerships Include

We collaborate directly with referral sources and healthcare teams to provide:

  • Referral Process Support: guidance on completing and submitting referral forms for health care providers
  • Care Coordination: open communication between nurses, care coordinators, and family members
  • In-Home Care Planning: assessment of care needs and coordination of appropriate services
  • Hospital Discharge Support: ensuring safe transitions home after hospital or rehabilitation stays
  • Timely Response & Scheduling: quick intake and start of care once referrals are approved

This referral process overview helps clients access home-care services efficiently, connecting them with caregivers who provide comfort, consistency, and trusted in-home support.

Why Healthcare Providers Partner With Living Assistance Services

For more than 35 years, Living Assistance Services has supported Ontario’s healthcare system by offering trusted, personalized home-care solutions that complement public health services.

Our professional caregivers, nurses, and support staff are known for their reliability, compassion, and consistent communication with hospital discharge planners and Home and Community Care Support Services coordinators.

We make collaboration easy by maintaining accurate documentation, responsive communication, and flexibility in care scheduling.

The LAS Difference

  • Trusted partner to Ontario’s Home and Community Care Support Services
  • Streamlined coordination for hospital discharges and community referrals
  • Professional, insured caregivers with verified experience
  • Transparent communication with clients and care coordinators
  • Flexible scheduling to align with public health service plans

Referral Process Overview

The referral process is simple and transparent. Whether initiated by a family physician, social worker, hospital discharge planner, or community nurse, our team helps guide families through every step:

  • Referral Submission: A healthcare provider completes a Home Care Referral Form identifying the client’s needs.
  • Assessment & Consultation: Our registered nurse or care coordinator contacts the client or family to confirm care requirements.
  • Care Plan Development: Based on the assessment, we create a personalized care plan aligned with the individual’s goals and health condition.
  • Caregiver Matching: We assign a qualified, background-checked caregiver based on skill, availability, and personality fit.
  • Ongoing Communication: We maintain contact with referring professionals to ensure care continuity and progress updates.

This collaborative model ensures every client receives care that is safe, consistent, and respectful of existing healthcare plans.

Working Together for Seamless Care

We’re proud to be a trusted community partner helping Ontario families bridge the gap between publicly funded and private home-care services.

Our team supports smooth communication between agencies and clients, reducing wait times, preventing care interruptions, and ensuring every transition from hospital to home is handled with empathy and precision.

Providing Referred Home-Care Services Across Toronto, the GTA & Southern Ontario

We work with Home and Community Care Support Services teams throughout Toronto, Mississauga, Oakville, Etobicoke, North York, Scarborough, and across Southern Ontario, offering families dependable home-care solutions backed by professional oversight.

Frequently Asked Questions About LHIN Referrals

Do you work directly with Home and Community Care Support Services?

Yes. We collaborate closely with Ontario’s regional Home and Community Care Support Services to ensure clients receive coordinated and timely support.

Who can make a referral?

Referrals can come from family doctors, hospital discharge planners, community nurses, or directly from family members seeking supplemental home care.

Do you help families complete referral forms?

Absolutely. Our team assists clients and healthcare providers in completing and submitting referral forms for health care providers to simplify the process.

What happens after a referral is submitted?

A registered nurse or coordinator contacts the family for an assessment, then develops a personalized care plan and assigns a caregiver suited to the client’s needs.

Can privately arranged care be combined with public home-care services?

Yes. We frequently provide complementary support that aligns with publicly funded care, ensuring full coverage without overlap or confusion.