References

“Thank you for your assistance David. Your personnel have demonstrated patience, professionalism and optimism. Much appreciated!”
- S.M.

“All the girls are phenomenal! Great gals, I love them. No complaints at all! They learn fast, they know what he wants and make him laugh. The other day when I was there, I heard my father giggle!”
- P.D

“Schedeline was wonderful. She’s very professional and hardworking. He’s had various caregivers in the last 14 years and he has to say she is, if not the best, the second best.”
- W.T

“Ingrid is marvelous! I am much better today because of her.”
- S.W

“You have a great Caregiver named Salome Gichuki, she was the best.”
- F.B

“With thanks to a wonderful team of angels.”
- P.N

“We are very pleased with the assistance and care provided by Anna Mae Thomas!”
- L.P

“You provide quality, friendly, very nice caregivers and I am very happy with your service. I hope I’m remembering everyone, we’ve had the services of Flora, Amran, Gemma, Sheida, Lisa, Fariba, Mehri, Malikeh, Durlyne, Linda, Ellis, Binti, Nida, Clarita, Anna (we just met today), and I know I’m forgetting the name of one we had during the past two weeks. All are good, reliable, friendly caregivers and are very welcome back. Thank you so much!!! It certainly means a lot to me to have your company at hand!”
- E.W

“David, With many thanks for your kind and generous donation to the McMichael collection. Also thank you for the wonderful support Living Assistance provided for mom over the years.”
- C.M

“On behalf of all the family, I want to express our appreciation to your Personal Care workers – Betsy, Endiah, Dora, Wilma, Rupa and others – who helped us over the past weeks. With their compassion, humour and efficiency they helped Ron to enjoy a fairly normal routine for so long. After his health took a turn they enabled him to stay at home. We also want to thank Nastaran who was with us when Ron died. Her quiet, professional yet caring manner helped all of us to accept Ron’s final hours with a certain peace. Thanks for all your support.”
- B.C

“Heather – In the last months of my mom’s life, you & Living Assistance Services gave her a real gift – one of support, understanding, kindness & care. I have told Sheila that my mom and dad thought of her as a second daughter. Without your patience & support, we wouldn’t have been so lucky. Thank you for making a difference when my family needed it the most. The flowers were beautiful. Lots of love.”
- K.L

“I would like to express my sincere gratitude for Cynthia. In yet another example of her outstanding care, today she was able to stay overtime to give my mother some medication and wait until I arrived. My mother was feeling much better and Cynthia was her usual very helpful and caring self. I can’t imagine what we would do without Cynthia, she is so wonderful.”
- P.M

“I have mentioned this many times how much I respected, and valued the time, effort & care all 3 ladies took towards my mother. They were so exceptional, it was hard to have any of the replacement help. Josephine, Jeanly & Genet were quite different in many ways but they were united in the gentle and loving way they treated my mother. It was not an easy job – especially towards the end – they were upbeat with my mom – she loved all three. I cannot recommend more highly – these 3 ladies. I miss them very much. PS – I should also mention the office staff – always pleasant & eager to help me. My thanks to you. I did give Living Assistance name to our CCAC representative & to my mother’s Doctor.”
- H.M

“To Elsie, Lisa, and the Team at Living Assistance: thank you so much for all your help and support during this time. Elsie helped so much with my Dad and it gave us comfort to know every night she was with him. Lisa: thank you again for your help and your words of support throughout. Again, thank you all for the ease of the service you provided to my Dad and my family.”
- J

“Annette was the perfect choice for looking after my mother. Her soft energy, patience, and knowledge were of great comfort to my wife and me.”
- M.B

“Dear David: I cannot thank you enough for your prompt and professional response to my desperate and last minute situation. I am truly grateful for your time and support. Olga is a wonderful, lovely personal support worker and very personable. After updating her about what father has been through, she stepped right in and assume responsibility in her role. Both my mother and father were impressed with Olga and so very appreciative of her care. Olga was up every hour or so with my dad. Bless her for being there. We also appreciate your understanding and guidance.”
- B.W

“We have enjoyed having Arlene take care of Frank. She was such a joy and was so good to Frank and for Frank. If ever we need someone again, I would certainly get in touch with you. I would also recommend you to anyone who needs care. Thank you, Opal; I appreciate everything you have done for us.”
- H.C

“I would like to thank you and your staff at Living Assistance Services for caring for both my mother and father for almost two years. Your PSWs were absolutely fabulous and exceeded our expectations in every way. They were caring and compassionate, and they treated my parents with respect, even when Dad was being difficult. Rain, snow, ice storms, or power failures did not prevent your staff from arriving at the home on time. Your office staff was also excellent. There were a few times when we needed an overnight shift on an emergency basis, and your staff was able to accommodate us with very little notice. I cannot say enough about your organization and I would recommend it to anyone who needs care for their elderly loved ones.”
- B. J

“Message to your Director of Care: we now have some relief that my mother is in good hands. Your coordination and expertise to date has been outstanding! Please pass along to your leadership at Living Assistance Services, my gratitude for your professional and caring service during this increasingly difficult time. You are truly an amazing representative of your organization. Many thanks.”
- A. C

“Thank you to everyone at L.A.S including Rafia, Theresa and all the other kind and capable staff. As well, deep gratitude to our wonderful caregivers. It’s so good to know you’re there. Rafia, special kind thanks for your professionalism, caring, understanding and competence. It was very much appreciated!”
- T

“I cannot thank you enough for sending Rui Sun (Betsy) to be my P.S.W. She was fabulous. Betsy was always on time as I depended on her to bathe me and help dress daily. She was helpful, supportive and positive in every aspect of my care following surgery. She helped me prepare meals and was eager to learn my routines and very helpful. She was wonderful in doing light housekeeping, helping with kitchen clean up, changing beds, and vacuuming. Betsy also accompanied me to the doctor’s office on a number of occasions for dressing changes. She used her time with me very effectively. She always asked me for feedback to make sure she was doing tasks according to my household routines. She was professional in all aspects of my care. Her English and communications skills are excellent. She helped me to gain back my health, confidence and I attribute my recovery to her help. She is a remarkable individual and I highly recommend her.”
- N.L

“Ariel was excellent and we had the greatest comfort level with him. He was reliable and personable and had exemplary integrity. He did a great job at reading the personalities of both my parents – they are not easy to deal with, especially at this difficult stage in life. His flexible and understanding disposition makes him a superior candidate. There were a few times when my Dad was stuck in the hospital in a difficult situation and Ariel stuck by him like a brother no matter what the time of the day or length of the shift. We are so grateful for his care.

Hilda was extremely thorough and other staff at Christie Gardens recognized her high standard of care. She is passionate about her religious life and she shared that with our family. We are always grateful for her devoted and diligent care.

Your office personnel were commendable. Rafia and Paula stand out in my mind. But every encounter with your office was efficient and lead to a good result. They were so responsive and understanding of our needs. Clearly, their efforts at providing good candidates were a key for staying with your firm.

The option of paying the bills online was also very convenient. I dislike writing cheques and mailing via Canada Post. Online is so much easier.”
- A.L

“Gizman looked after my mother very well. She was attentive to her needs and alerted the family when my mother needed further medical care. My mother was very happy with Gizman and in return they both respected each other and got along fine. We were very happy to have someone who cared and someone who was also very concerned about my mother’s state and her health. We would recommend Gizman to anyone.”
- D.R

“Meron could not have been more helpful. She was always ready to help in any area of need. She consistently demonstrated a positive, professional and caring attitude and was a pleasure to have in our home. We would give her the highest recommendation.”
- B.M

“Therese had a very difficult environment as my mother was convinced she did not want or need help before she even met Therese. Therese was patient, empathetic, caring and she was very responsible and conscientious…I am also very impressed with the services of the office. They got back to me right away, and are very responsive to my needs.”
- V.S

“We would like to thank Rafia and Donna for all their help over the last year. Organization and service from LAS was flawless. The home care provided by Donna was fantastic, we felt lucky to have someone with her experience and character to take care of our mother.”
- M.G

“Susan – Thank you so much for your support and wonderful care of Dad over these past years. Your steady guidance and advice when we needed it have been so much appreciated and you made Dad’s life more enjoyable with your excursions, treats and lively visits. We are very grateful for everything you’ve done.”
- J.A.

“Ludy was a big help. Please thank her again.”
- M.E.W. / B.W.

“The Living Assistance support staff have been very special in the minds of my parents over the past few months. Three names immediately come to mind: Cheril, Eugenia and Jackie. They are to be commended for their devotion, care and professionalism.”
- KT

“I can’t thank you enough. I feel like a huge weight has been lifted from my shoulders and I have someone that my mom likes (and vice versa) to help carry the load. It really has been the best Christmas present. A real addition to our family…and I enjoy the professionalism of your office and dealing with you too Rafia. Thank you for everything.”
- L. T.

“David, Mailyn was super! I’d love to have a repeat performance. Will be in touch. Thanks so much.”
- W.S.

“It was a pleasure to work with Raana over the past two years (and more recently Teodola). Raana clearly understood the dementia issues my in-laws were dealing with. She was kind and thoughtful and clearly worked hard to develop a rapport with my in-laws. I relied on her and was confident that she would take good care of them.”
- E. Ellis

“David…thank you for your services. I found Arlene, Khadija and Raana to be excellent care(caring)givers. I have referred Living Assistance Services to a fellow patient.”
- D. R.

“Rafia and David…I am so glad that Bell was with Rita over this past month…It was comforting for Rita (and for me) to have someone spend time with her each day. Thank you and to Bell for your assistance during this difficult time.”
- J. M.

“Many thanks for sending Didi to take care of my son at Sunnybrook. She was terrific and certainly helped us through a difficult time.”
- T. T.

“Raana continues to be a blessing in our home – angel indeed! Her talents are beyond the boundaries of my comprehension!”
- C.K

“I can’t remember if it was the CCAC or the Social Worker at TEGH who gave me the name of a few organizations to contact regarding personal care… However, Living Assistance was the best response…I was appreciative of the care and attention Bell was able to provide and the flexibility of both Bell and the administrative staff…”
- J.M.

“I must say that Norma, Bell and Genn were absolutely magnificent…these are very special women.”
- CP

“… I am very happy with my caregiver. Jessica is a delight and so very helpful.”
- MH

“Thank you for everything, really. Please pass on to Gemma how much we all loved how well she cared for my for us. She was fabulous…”
- B.G.

“Again thank you for everything. We have been so happy that idea back in August 2008 was such a very good fit from both a practical and a personal perspective. Please thank David Porter…Irene, Cristina, Mailyn and Erma were all exceptional. Living Assistance, you and your team, did Mum proud. Such a very hard thing to do to care for someone who doesn’t really want to live, for two years. But their care made it bearable, and they continued to joke, to coax, to soothe, to explain, to care and ultimately to love Mum. What a gift. Thank you all.”
- G.K.S

“Thanks for sending me ‘one of your best’. I hope to see Eugenia again.”
- J.S

“David, I want to thank you and all your staff, Susan, Rafia and Elvira for their kindness, both to me and to Hugh Bonney. Collectively you made such a difference in arranging Hugh’s care and I would like to take this opportunity to thank you all… Please pass along our deepest gratitude to all the caregivers who treated Hugh with such kindness and consideration. I will never forget their service.”
- D.L

“Susan thanks so much. The team has been outstanding. I would be happy to be a reference.”
- J.G

“We had a wonderful worker, Rafia, who immediately set up our caregiver Morgan. What a fantastic fit. Morgan was reliable, compassionate, fun, intuitive and creative. My mother was very fond of Morgan and had a lot of fun, and great companionship. Thank you so much for Morgan.”
- L.B

“I had no complaints. All the people you sent in were great. Thank you very much.”
- L.S

“My mother was not an easy ‘client’ and Josie did extraordinarily well in difficult circumstances.”
- CC

“Your caregivers have been a great help to this 94 year old lady. Thanks again.”
- M.

“David, I wanted to pass on to you my compliments of the staff from Living Assistance that I have dealt with in the past few months. Elvira Flores has been extremely helpful in putting together a schedule for my mother and in coordinating the caregivers. She is always supportive and pleasant and she follows up on matters in an expeditious manner… we have had regularly Faith Quidella and Jacqueline Leslie. Faith has worked very well with mom and is very professional in her dealings. We have had Jacqueline more frequently and I have been extremely impressed with her. She is professional, kind, attentive, supportive and smart. She reports thoroughly to the next caregiver both in written format and orally. I am pleasantly surprised at how well my mother is getting on with Faith and Jacqueline. Indeed, it is a relief. We take things week by week as we deal with mom’s health, but Living Assistance’s support is appreciated. (And the fact that I can speak with someone in the office during the weekend!)”
- B.W

“We were entirely pleased with the service and care received and were grateful.”
- DL

“Marilyn was an excellent caregiver. She took the initiative in doing what needed to be done without having to be directed. She was always positive, energetic and punctual. I would rate her highly on personal care (showers) for my husband, on housecleaning, cooking and a very safe driver. I have recommended your agency to many friends as we were very well cared for.”
- S.E

“It was a pleasure having such a great team working for my mom. Thanks again to Emily, Gemma and Carol.”
- L.S.

“We were extremely pleased with both Nelba and Joy. They were polite and caring and made good use of their four hours a day with us. Nelba was excellent…We would highly recommend both girls as we would Living Assistance Services. Thank you for your assistance.”
- C.B

“Norhaya was the best thing that happened to my family. She lovingly took care of my mother when she was dying and my father looks at her as one of his children. My dog adored her. She’s dearly missed by my whole family. I would definitely use your agency in the future and will refer you to anyone who asks.”
- M.K

“All 4 girls worked well but Andrea was exceptional both in personality, nursing skills and caring beyond expectation.”
- M.E

“I would highly recommend your service. Please feel free to provide my phone number to future clients. Thank you for making Mom & Dad’s life so much easier. We are very grateful.”
- J.A

“David, thank you. You gave me hope and help when I didn’t have the ability to think clearly. Your thoughtfulness and consideration would never be forgotten. Thank you… I appreciate your being you.”
- M.F

“Exceptional!”
- M.S

“The care and companionship that your caregivers provided my grandmother was exceptional. All of her needs were anticipated and met. Although she is now in a nursing home your staff made it possible for her to stay relatively independant for as long as possible. Thank you David for your commitment to my grandmother and my family.”
- L.D.K

“Mom is well…loves Jessica and very happy with twice a week…Jessica gives her companionship…they have bonded deeply.”
- C.H.

“Many thanks for the excellent care and support of my mother during the past three years. Evangelita was a compassionate and empathetic caregiver that my mother very much appreciated.”
- M.R.

“Many thanks for the excellent care and support of my mother during the past three years. Thank you so much. Jacqueline was wonderful.”
- B.G.

“You have been so wonderful with your caregivers and last minute requirements. What a special gift each of you have.”
- C.B.

“Thanks 4 everything! Mom is very happy with the support your service gives her.”
- C.H.

“This year has literally flown by, and I would be remiss if I didn’t acknowledge the unfailing contributions that you team has made to the administration of my mother’s caregiver schedules. It is as a result of their diligence and thoughtfulness that I am able to continue to provide for my mother in her home. Thank you very much.”
- S.D.

“…don’t know what I will do without you and Living Assistance and all the gifts they have brought into Midge’s and my lives.”
- P. M.

“David, … a special thank you as well to each of the wonderful women who helped care for my father…my daughters and I will be forever grateful to you and his caregivers for all the help you gave to me and my father. Thank you.”
- S. M.

“David…thank you so much…Dora is a super worker.”
- P. S.

“Your thoughtfulness is sincerely appreciated and will always be remembered.”
- J. A.

“We appreciate the help and the personal service you provided during her recent illness.”
- Dr. T.T.

“A belated but very sincere thanks for your dedicated, professional and sympathetic care provided to the family. It was sometimes a painful journey, but we always appreciated your counsel. A heartfelt thanks is extended to the caregivers…they always has his comfort and well-being top of mind. I always felt as though I could approach them with any concern. Mike and John gave a eulogy at the funeral and a special thank you was extended to the caregivers at that time. Sincere regards,”
- M. & Family

“The staff were very professional and responsive to my Mother’s needs, even though she was very demanding. They also provided spontaneous companionship; this was important as at the end my Mother was fairly isolated from social contact other than what caregivers could provide. They were attentive to changes of diet, such as reducing salt intake, and punctual with regards to medications. They kept my Mother clean and the apartment clean. I appreciated very much the punctual arrival of each caregiver and their constant attention to My Mother’s needs.”
- F.A.

“Living Assistance Services and Staff: It’s easy to say thank you, but its harder to convey the heartfelt gratitude felt today. Your thoughtfulness means more than words can ever say.”
- The M. Family

“I wanted to that you and your wonderful staff for making K’s surgery not only possible but also a great success. As we discussed, she is prone to extreme panic attacks. During this surgery she had none and a great deal of that was due to your wonderful staff. We look forward to our continued relationship with your company. Could you please give a special thank you to the wonderful person who accompanied her.”
- V.N.

“Dear Ms. Jin-Ng, and the Management and Staff of Living Assistance Services: My mother Barbara and sister join me in sending along our warmest thanks for all the assistance you provided for my dad, in the early part of this year and for your kindness and support at the time of my dad’s passing. We are so grateful for everything, most notably my mother.”
- H.E.

“I know that Marelyn and Lilla we able to go down to the garden when the weather permitted and they were also able to attend a music event downstairs which Lilla enjoyed. I was also very pleased that when Lilla went to the hospital, Marelyn accompanied her and stayed until we arrived…At a recent family conference, the nurse manager and social worker praised Marelyn for her work”
- E.S.

“Both Lolita and Gita are wonderful, our experience with LAS has been very positive.”
- S.B.

“Mum is really enjoying Barley’s company and all of the help she is giving to her…my mum has some challenges…and I’m sure Barley is keeping her on track. Thank goodness for Barley!!!”
- J.S.

“Florance was mom’s Angel…because Florance was treating mom just like she would her own mom. They bonded immediately…we strongly recommend Florance as an excellent, serving caregiver.”
- B.W.

“Thank you. Mohamed was fabulous – he was so helpful & fun!”
- S.B.

“Clarita Aspiras is one of the most inspiring women I have ever met. Anyone who is lucky enough to have Clarita as a caregiver is fortunate indeed. Clarita is a professional through and through, but she is also kind, sensitive, thoughtful, humble, dedicated to learning, a patient teacher and a wonderful team member. She would be an asset on any health care team. Our hospitals, indeed our whole health care system, would greatly benefit from having many more people like Clarita.”
- M.C.

“I was impressed with the caregivers. Upon arrival they always spent a short time greeting John and enquiring about his health. In caring for him they respected his privacy and nothing was too much trouble in meeting his needs. They responded professionally during several emergencies including taking John by ambulance to St. Michael’s hospital and were able to explain to me his current needs. As for the office staff they always made me feel that they were there to help us through the difficult days and my somewhat confusing questions were always answered cheerfully and thoughtfully. I really appreciated the support we were given which gave us the opportunity to have John at home as he wanted to be.”
- M.L.C.

“Extraordinary home care provided by ‘Don’s angels’ from Living Assistance Services (Maybel, Jane, Riza, Tess Louella and Yeshi).”
- Mrs. I.

“Dell is extremely conscientious, caring and respectful. She’s working out well.”
- V.B.

“Excellent Service”
- Dr. F.

“…for all the TLC provided by your kind and efficient PSW’s. With Thanks”
- R.M.

“Thank you to all the caregivers that have assisted Bill over the years. Special thanks to Carol and Gigi for their love, kindness and patience.”
- B.R.

“Carol and Gigi always had a very positive attitude. My father’s behavior could be difficult at times but they both were very patient and understanding with him. They took the time to make sure he was safe and happy when doing activities with him. We would highly recommend them to anyone!”
- E.R.

“I was very satisfied with the service.”
- N.W.

“Nora and Dickey have each forged a wonderful bond with my Mom. But I wanted to let you know that we have been extremely grateful to both Nora and Dickey for the many, many hours of kind, compassionate and very capable assistance they have given to my Mom over these past months. I would not hesitate to recommend both of them to ANY family seeking a caregiver for their aging loved ones — they have been wonderful! And my Mom will miss them both very much…thank you, Deborah, and the entire staff at Living Assistance Services for your patience, kindness and understanding as I’ve waded through these uncharted waters of caring for my Mom. Your professionalism and dependability has also been much appreciated and has given me much peace of mind during this often stressful time. My experiences with LAS’s exemplary service began with David Porter taking the time to personally introduce me to Nora and it has continued to this day. Never have I had to worry about finding a last-minute replacement, nor of having a revolving-door of caregivers come through my Mom’s home (as was the case with one of the other agencies we used…)”
- E.S.

“We want to thank the caregivers at Living Assistance Services, particularly Arlene, for all the joy and kindness they brought to her life.”
- A.W.

“The service provided was professional, efficient and very much had a tone of compassion and empathy. Sharon Norton Robertson was extremely professional, engaged and caring.”
- M.M.

“You all provide a wonderful service. Sharon, Ann, Elena, Jane and Teresita were so helpful and cheerful. They brightened an otherwise very sad situation. With Thanks,”
- S.W.

“Between your services and theirs, you undoubtedly extended his time with his family in the home environment which was preferable to everyone and you helped with your fine staff to make his final days as comfortable as possible. For that we are eternally grateful.”
- The G. Family

“I want to thank you again for all your care and support over the last few years. You were so helpful and enabled John to have the best possible care for the last part of his journey.”
- S.S.

“Thank you for taking care of my Dad. He said Neda and Mary Jane can come back anytime!”
- I.K.

“I just want to praise Riza on her ability to learn on the job. She was a very enthusiastic worker and always willing to listen and learn as she worked. She was hard working and very pleasant.”
- S.S.

“Melody was amazing last night. She is so competent and exudes care and confidence at all times. She answered my calls immediately, so I could tell she was not snoozing. Thank you.”
- S.S.

“Sharon,

Thank you for your wonderful visit with my parents this afternoon. I do not know what the final decision will be (since I need to consult with 5 other siblings), but, on a personal note, I will say that you are an incredible representative of your company, and I hope they recognize that.

You were told that I am lawyer, and that is true. I was a partner at a downtown law firm in Toronto for many years. But, since then, I have been in business for 25 years, investing in and owning many businesses around the world (and still am). You are exactly the type of person that every one of those businesses would want to represent them! I am very appreciative of what you did in your visit today. If someone is reading this e-mail on your company server, so much the better. You deserve it!

Thank you
”
- H.B.

“Bravo to Linda and Dorothy. They both are valuable supports to the care teams of E.K. and R.K. They are now members of the team as considered by their nursing home colleagues …Thanks for all the effort of both and of the agency to make this happen…Well done!”
- J.L.

“We wanted to let you know how happy we were with E, I and H. Their kindness and compassion were a great help to us all at this difficult time especially H who was there when Bob died. It was so reassuring to have her there knowing that he had the best care possible in his own home.”
- S.G.

“My mother received very professional, courteous and compassionate care from LAS staff. She was a challenging care recipient at times and I was most impressed with the patience, kindness, compassion and good harmony of her care team. These ladies are experienced and dedicated eldercare providers.”
- L. Thackray

“Thank you for all of the help you and your team gave to us in finding exceptional caregivers for my dad.”
- S.B.P

“We engaged Living Assistance to assist my mother after she had a heart attack and was diagnosed with Pulmonary Fibrosis. At the same time, my elderly father needed occasional assistance.

Over a period of time, my mother passed away and my father became increasingly disabled, eventually moving from an apartment to the Sunnybrook Veteran’s Centre.

The Personal Support Workers (PSWs) provided to us by Living Assistance were much more than employees – they became part of the family. The lovely lady who was there when my mother passed away at home, stayed on with my father until the time of his passing (8 years).

Many others also stayed with us for years at a time, which provided continuity of care. They often went above and beyond, cooking home cooked meals, or doing special shopping for my father who was not fond of the food at Sunnybrook.

I would definitely recommend any of the PSWs that cared for my parents, and also Living Assistance for being able to recruit and retain them, presumably treating them well as employees. Living Assistance also was responsive to all requests for adjustments to schedules and if a regular caregiver became unavailable, did their best to find an acceptable alternative person (my father was very fussy).”
- Clare Prendergast

“Have used the agency for 8+ years…reliable and satisfactory…have recommended LAS to others.”
- A.G.

“On behalf of my family, I would like to thank you very much for the donation you made to the Princess Margaret Cancer Foundation, in memory of my mother. Our family would also like to thank LAS for the wonderful care they provided to both of my parents over the last 5 years. We were hugely impressed with the care provided by LAS. Every caregiver was excellent and Sharon Norton Robertson’s advice and support was hugely beneficial. Thank you.”
- S.D.

“Zahra was well suited for her role as hospital escort. She also ensured that my return home after sedation was calm. I would welcome her on another occasion.”
- J.W.

“I would highly recommend LAS to anyone.”
- A. Cayley

“…just wanted to pass on that I have found that Aileen is particularly skilled as a night PSW. She is very confident, calm, diligent and always responds promptly when I call.”
- S.S.

“Revelyn and your agency are a gift to me these last 2 years in caring for Philip my husband. Thank you. I have highly recommended you to others in need.”
- Janet Simone

“…Hope you kept the note I sent, singing the praises of Teresa. Punctual, compassionate, helpful, up to date on senior needs, always did MORE and never complained. I am grateful that Teresa was my moms best friend in her 100th year! Hope she still works for you. Thanks!”
- Catherine Hooks-Hull

“Glennis was an excellent caregiver. She was resourceful, very thoughtful and showed initiative.”
- M.W.

“Mother was thrilled with Lucille. She was charming, intelligent and knew what to do right away.”
- E.K.

“Thank you for your help in caring for my mum. After going through a few agencies and not having much luck we came upon the name of Living Assistance Services by chance.

I know that mum was a difficult client. Your staff worked hard to place her with PSWs who had the right temperament to work with her. The PSWs that stood out to us were Janet, who we had for one night while mum was in hospital. Her care and professionalism towards mum was superb. Others that did a fantastic job over the year were Rowena, Maricar, Irish, Rupinder, Prabijhot and Zahra. Rowena was always so sweet. Each of them went out of their way to show compassion to a difficult client and along the way created a routine of care that made mum feel comfortable.

Whenever I called the office, which was often, the staff were pleasant and helpful. Pedro, Fritzie and Saiqa were very easy to work with. Pedro and Fritzie were always available to sort things out.”
- G.K.

“Dear Opal and Annette: your caring support at this time means more to us than we can ever express.”
- G. and J., M. and J.A.

“Fi was a very caring and nice person to have around who became a friend.”
- J. Irvine

“Mom is well…loves Jessica and very happy with twice a week…Jessica giver her companionship…they have bonded deeply.”
- C.H

“What do we think of Living Assistance Services? At first when a critical health crisis erupted in our family, we did not know which way to turn. Finally, we found Living Assistance Services. It had the answers which we so urgently needed in the form of expert front-line personal support workers whom we were able to select individually from its vast reservoir of talent. They were backed up by a pleasant, efficient office staff that also truly cared. What a blessing! Our hats are off to LAS”
- G.H

“I would like to thank you and your staff at Living Assistance Services for caring for both my mother and father for almost two years. Your PSWs were absolutely fabulous and exceeded our expectations in every way. They were caring and compassionate, and they treated my parents with respect, even when Dad was being difficult. I cannot say enough about your organization and I would recommend it to anyone who needs care for their elderly loved ones.”
- B.J

“Joy was superb! Very observant, smart, caring person. Always working beyond the call of duty and was great at anticipating our needs. She was always a step ahead. Her heart is truly in the job! I couldn’t have asked anyone better! She gets my highest recommendation. Thank you.”
- M.C.

“Great service and very pleasant ladies who assisted my parents in a difficult time for them. Rafia, thank you for your service and concern with my parents these past few years.”
- J.S.

“…I am very happy with my caregiver. Jessica is a delight and so very helpful.”
- M.H.

“Thanks to my thoughtful friends at Living Assistance…It is assuring to know that someone, besides family, cares for you and will help when needed.”
- L.G.

“…a special thank you as well to each of the wonderful women who helped care for my father…my daughter and I will be forever grateful to you and his caregivers for all the help you gave to me and my father. Thank you.”
- S.M.